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Our client is a global leader in providing technology-leading products and services (...)
System Support Specialist – Hybris
Our client a global leader in providing technology-leading products, systems and services to the worldwide construction industry.
Now, our client is looking for new team members to play an integral part in our digital transformation journey.
SOUNDS GOOD? APPLY!
Our client is not only investing hugely in digital transformation but is also, as a company whose identity is innovation, giving customers the next level of digital offerings on an international scale!
That means you have all benefits of a huge cooperation on the one hand side mixed with the opportunities to work in a start-up within environment on the other.
You are going to ensure resolution of issues using strong communication, analytical, & problem-solving skills.
You support communication to Digital, IT, and business communities regarding incident.
Be responsible for knowing the digital ecosystem and all dependencies.
Going to maintain a Digital Operations knowledge base, which documents team procedures.
Execute the communication plan for incident and problem management activities.
Check Digital projects for compliance with Global IT security and audit requirements.
Create and distribute relevant operational status reports indicating incidents reported, SLA
Bachelor’s Degree in IT, MIS, CS, or equivalent, required OR equivalent work experience paired with strong IT affinity.
Broad general knowledge of current information technology hardware, network, software, tools, and frameworks; knowledge in AEM and SAP, preferred
Very good knowledge in Hybris is a must + other Information Technology Infrastructure Library (ITIL).
Certification, preferred & Minimum three (3) years’ experience in support.
AWS a plus & Familiarity of Application and System Monitoring systems such as AppDynamics and CloudWatch is a plus, experience with Postman highly desired.
Knowledge in SAP ECC and process integration of large enterprise application environments!